shipping & returns

shipping policy

Rose Belle Cosmetics, nor the owner, Isabelle Asuncion, will not be responsible for any wrongly inputted addresses and information. Please make sure and double check that you have the correct information in your billing and shipping address before submitting your order.

Processing and handling may take 1 to 5 business days. Depending on when an order has been placed, processing and handling time may vary. Please allow 1 to 5 business days for order processing procedures.

Shipment and delivery times will vary depending on the state, city, and country the order recipient resides in. (For example: If an individual lives in Texas, their parcel may take longer to arrive in comparison to an individual who lives in California, since Rosé Belle Cosmetics is based in California, USA.)

Shipping average takes between 3 to 7 days in the United States after being dropped off at the post office.

Please allow international shipping to take between 2-4 weeks due to the current global pandemic and international safety procedures.

If your order is taking longer than the above stated times, contact us by sending an inquiry form (found in the "Contact" page), or send an email at rosebellecosmetics.contact@gmail.com

Additionally, if your order has not arrived after the estimated delivery date, please contact Rose Belle Cosmetics through the email address: rosebellecosmetics.contact@gmail.com within 30 days of the estimated delivery date. Contacting after this time window will result in RBC can no longer being able to compensate you due to the situational circumstances within the postal service, making it no longer Rose Belle Cosmetics' responsibility after it is shipped out.

Nevertheless, I want to help you as much as I can since I care a lot about my customers! So please contact me as soon as possible so we can work any issues out :)

Please note: Shipping prices may change; Shipping rates my increase or decrease depending on the USPS rate prices.

 

After your order parcel has been dropped at the post office, Rose Belle Cosmetics will no longer be responsible for any circumstances that may happen to your order afterward (**Further details will be explained in the "Return & Exchange Policy" section**).

return & exchange policy

All sales are final after a customer has finished a purchased through checkout.

There will be no refunds granted* if your order has already been shipped out.

I apologize for any inconvenience this may affect.

* If you would like to request a refund, please email: rosebellecosmetics.contact@gmail.com and I will issue a refund as soon as I view your email. Although I allow refunds for orders that are not yet shipped, I cannot guarantee a refund due to the possibility of the order already being shipped. If this is the case, I will make sure to notify you of the order shipment confirmation.

** After your order parcel has been dropped at the post office, Rose Belle Cosmetics will no longer be responsible for any circumstances that may happen to your order afterward. Circumstances include: stolen packages, shipment damages, lost parcels. **

If you may have any concerns about your product(s), please feel free to contact us!

We will try our best to assist you ^_^ !